Sunday, December 28, 2008

Is Hollywood finally listening?

For years, Joel Leonard has been complaining about the depiction of maintenance workers in movies. However, after seeing a couple of recent Christmas releases, Joel is wondering if someone in Hollywood is finally getting the message.

Believe it or not, in the Disney Movie, "Bedtime Stories", Adam Sandler plays a maintenance worker at a hotel. He overcomes being taken for granted and branded as loser, only to win the girl, Kerry Russel, and also own his own hotel. By the way, his character's name is Skeeter.

In the new Will Smith movie, "Seven Pounds", Will plays an MIT graduate who wins his girls heart by fixing a 150 year old Heidelburg Press.

Plus with cable shows "Dirty Jobs", "How Its Made" and "The Big Fix", it appears that Hollywood is finally listening that we need to show more respect to skilled workers.

Tuesday, December 23, 2008

News Break: More Maintenance Crisis Song Versions in the works

While in Dubai, Joel Leonard shared with Middle East Maintenance Managers Conference the Maintenance Crisis Songs. Several oil refineries, water desalinization plants maintenance leadership loved the songs. So much so that they have offered to translate the lyrics into Arabic and locate Arabic musicians to record an Arabic Version of the song.

As Joel said over 6 years ago, the Maintenance Crisis Song has no borders, the message affects us all so everyone needs to hear it. Therefore, he is delighted that they are willing to exert the effort to join in the crusade against the Maintenance Crisis.

Also in the JW Marriott Hotel was a German restaurant that had live musicians from Berlin performing to entertain the diners. They too, have offered to perform a Polka version of the song. So the message continues to grow and expand so that more efforts to fix it forward are mobilized.

Saturday, December 20, 2008

Super Maintenance Heroes- Here they are to save the day!

After hearing the process that the Saudi Water Conversion Corp implemented to improve their efficiency and performance of their 30 water desalination plants, Joel Leonard provided Director Abdullah M. Al Khedher a new SkillTV Shirt for him to wear with pride when he returns back to work. Joel feels that is very important that industry recognizes top engineering/maintenance performers as many don't receive recognition in their own companies.

The Hidden Heroes of the Middle East

Millions of people who live in the Middle East actually live in a desert. And without water, there is no life. Therefore, those who run and maintain the water desalination plants deserve lots of praise and support for their efforts. Especially when they implement enterprise asset management (EAM) that normally take 9-18 months to set up in just 3 months. Joel Leonard sat down with leaders of the Saudi Water Commission and Datastream Arabia and learned how they were able to implement this comprehensive application in a very short period time.

Tuesday, December 16, 2008

Bye, Bye Dubai

Joel Leonard regrets that he has not had time to provide continual updates of his wonderful trip into Dubai, but will be sharing, pictures, videos and information collected in future articles, blogs and videos.

Joel was actually quite apprehensive about coming to the Middle East with all of the news reports and daily barrage of negative activities. He said this is a totally different world than America. However, when the attending engineers started divulging their frustrations about maintenance not getting respect, maintenance being a target when in an economic downturn, that maintenance people need more training and finding qualified resources is difficule, Joel realized well maybe a different part of the world but in the maintenance world it is absolutely the same the world over.

He was flattered to learn that new facilities director at the Malaysian airport came to this event just to hear him and has been following his articles in Plant Services Magazine and really is excited to implement these strategies.

Saturday, December 13, 2008

Still wondering who that was?

Yes, that is Joel Leonard, host of SkillTV and international maintenance evangelist. They had a hard time finding a headset to fit him. He is really enjoying sampling the local culture, food, drinks and making friends from all over the world. Met several phillipino, indian, and others today. Joel wants to make sure that all of his friends and family know that he is safe and having a blast. Only wishes that too were able to join him. Tomorrow is a big day for Joel as he is going to be leading a day long discussion on Strategic Maintenance and how to incorporate maintenance into long term business performance strategies with over 20 Middle Eastern engineers. He is excited to be able to learn some of their processes and share the resources and information to help them elevate their peformance and status levels here and to perhaps help drive down the cost of oil even more!

Sunrise in Dubai

It is now tomorrow in the land of Tomorrow

From the hotel Marriott's rooftop in Dubai, UAE, Joel Leonard captured some great images and filmed a brief segment of SkillTV this morning. Above is the Dubai International Airport at 530am. Above are pics. However, are you still wondering who that man is below. Check in later to find out.

That guy looks familiar

Friday, December 12, 2008

Hello from Tomorrow

When you arrive at Dubai International Airport, you are greeted with a sign that states


As it is 9 hours ahead of EST it is often the next day. And when you see the buildings and newness, cleanliness and energy, it does actually feel like tomorrow.

Kind of wild to see signs for CASTROL, TIMKEN and other American companies all over the place. Everyone is extremely friendly and helpful to make sure that tourists have a great time!

Will add more as time permits!

Joel Leonard
Maintenance Evangelist

Tuesday, December 9, 2008

Dubai me this and Dubai me that

As Joel Leonard is about to depart to participate in the 14th Annual Middle East Maintenance Managers Conference in Dubai, he is getting numerous requests from friends and family to Dubai them gifts. Joel hopes to bring back lots of videos, pictures, and interviews of this unique event in this idealic location. The only tough part is that is not far from Iraq, Iran and other hot spot areas. On his return trip back from Europe he witnessed 75 foot flames beside the Frankfurt Airport tarmac. Everyone was very hush, hush about the incident and one self deluted traveler suggested it was probably a training exercise. We all know that the government protects us from the real skinny to avoid panics.

Regardless, Joel is very optimistic that all will work fine. Please keep Joel in your prayers, and tune in this blog as he will be reporting as often as possible.

A job with a view

Many of our kids are poisoned with images that they see of the skilled trades portrayed on TV or in movies like Norma Ray and don't know of the variety of work locations and important functions that a skilled technician can provide.
Above is a picture of a welder who helped build the glass bottom, cantilevered horseshoe that goes out over the Grand Canyon. Tourists can now stand safely and see a 4000 foot drop.

Wow, that is not something you can do in a cubicle!
Picture provided by our friends at Lincoln Electric. Feel free to send us your pics, videos and comments at

Monday, December 8, 2008

BioTechs, NanoTechs, IntelliMechs, we need them all to fight the Maintenance Crisis!

Plant managers, engineers, research analysts drove from all over Italy to hear the Maintenance Evangelist from America and later several gathered around for a group picture at Intellimech, a research industrial park that is funded by 20 Italian and international corporations.

They revealed to Joel that they too have difficulty locating qualified technicians to work on modern machinery, willing to work third shift and weekends and willing to pursue the education needed to advance their careers on their own. And were delighted to learn of an online resource center to gather more information about this event. They loved the Maintenance Crisis Song!
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Through the eyes of Da Vinci

"Once you visit Italy, you will never be the same again."

Above Joel Leonard stands with Laura Salvetti of Salteco Corporation. Joel said that although it already been two weeks since his momentous trip to Italy, he still can't get back in the groove in the US, forgeting names, addresses, items he just laid down,(worse than normal) and he blames it on the fact that Italy made such a powerful impression upon him that he still carries these strong images of the beauty in his brain and in his heart he is longing to visit again to meet even more charming engineers and other talented resources.
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Leonardo Da Vinci Museum of Science and Technology

This is a must see museum for anyone interested in artwork or engineering. At this facility they not only display Leonardo Da Vinci's artwork, engineering designs, replicas of his designs, but also displays of a variety of modern technologies. Many items can trace their origin or inspiration by previous works by Leonardo Da Vinci.
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The Italian King of Maintenance

After his speech at the Salteco 60th Anniversary, Joel Leonard was approached by a 75 year old gentleman who proclaimed himself to be the King of Maintenance. He said had served in the profession for over 41 years and he had earned that title. Today he is an maintenance instructor and is working very hard at building the next generation of maintenance royalty.
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Masterpieces at Risk

While attending the Salteco 60th Anniversary Celebration, Maintenance Evangelist, Joel Leonard wondered if Italy faced similar challenges of a Maintenance Crisis that he discovered in the US. All he had to was look up and see masterpieces that are deteriorating because of recent water damage caused by roof leaks at the Leonardo Da Vinci Museum of Science and Technology. These paintings were made by mixing paint and plaster together and thus preserved beautiful images for centuries. However, with the recent introduction of water, the pigments are beginning to fade, flake and wash away. Meanwhile the museum, struggle to figure out to preserve this building with limited funding. With all of the advances we are making in modern technology, there has to be a cost effective methods to preserve our priceless images of the past.

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Salteco Celebrates 60 Years

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The Salteco Corporation knows maintenance, welding products, automation equipment and how to throw a party! On November 24th, these resources below as well as approximinately 150 members of the Salteco Corporation, friends and family converged to celebrate how a family emerged from the ruins of the WWII and created a multi-national corporation providing robotic and automation products and services all around the world.

Helmut Aretz CEO Wear and Fusion Technology in Europe
Gary Heath - VP Marketing and Product Management Castolin Eutectic
Arjo Klijn – segretario generale della Fondazione Salvetti
Direttamente dagli Stati Uniti:L’evangelista della Manutenzione: Joel Leonard (Curriculum Vitae)
As Joel Leonard said, "This is a perfect event and location to mark the renaissance of maintenance and reliability, so that world benefits not just from the benefits of new technology but also functioning, well preserved equipment and infrastructure.

Monday, December 1, 2008

Upcoming Videos on SkillTV

If you have been watching, you know that we have been quite busy researching the Maintenance Crisis and uncovering challenges, the opportunities, and solutions to these critical issues that affect us all. We have visited Chicago, Ill, Cleveland, Ohio, HighPoint, NC, Washington, DC, Brussels, Belgium, Amsterdam, Holland, Milan, Italy.

Stay tuned in coming weeks as we share several more inciteful interviews with industry experts, governmental leaders, maintenance technicians and other interesting resources.

For example, we will be releasing a video from the SMRP Conference with industry experts: Terry Wireman, author of numerous engineering books and dozens of articles, Wayne Vaughn, former maintenance manager with Harley Davidson, and Kahn Ellis, former technology leader with SAP, all currently work with Vesta Partners. They sat down with SkillTV Host, Joel Leonard, and had an informative discussion about the challenges in Maintenance.

Sunday, November 23, 2008

Maintenance Renaissance Launch Tomorrow in Milan

This week is the perfect week to launch the International Maintenance Renaissance and perfect location.

Learned that a young man of 17 years old died last week because a poorly maintained roof collasped in Turin, Italy. Also viewed a 500 year old fresco paintings that are fading away because of roof leaks that are too expensive to repair. It is literally a crying shame to see masterpieces deteriorate because ineffective preventive maintenace programs. There has to be some inexpensive technology to help preserve our vestages of the past.

Stay tuned for future pictures of the Leonardo Da Vinci Museum of Science and Technology. This was truly a fascinating museum and a great inspirational tool to get more interested in engineering and technology.

Saw in the New York Times that Hezobollah has developed an army of future soldiers in their terrorist quest.

That is when I realized we need to create a Tech army and start young and get them active. We can build on existing programs Robotic contests, Youthbuild and Skills USA competitions. The world needs an army of technicians to battle senseless casualties caused by preventable disasters.

Yes, we have to do more to fix it forward and hopefully after this weeks series of events and the launch of PAS55 more will help repair for tomorrow. We need a new generation of innovations to conquer these challenges.

Hopefully, more will join in and step up to the plate to fix it forward.

Saturday, November 22, 2008

Small World Story

Hello again, this is Joel Leonard and I am to depart Amsterdam tomorrow morning to speak at the Leonardo Da Vinci Museum of Science and Technology on Monday and launch the Maintenance Renaissance.

As I was catching up on some work at the business center met Javier Valla, a GM Lead Technician from Fremont, California who is taking his first trip to Europe to recharge his batteries. He was busy searching the web to chart his trip and research the historical locations of old europe.

We got to talking. His mom was the first lady to pass the electricians certification at the GM plant and she was a maintenance woman and Javier is a maintenance technician who is looking to prepare for changes in his career. Although the current economic situation looks bleak, he has a positive attitude and knows that if he continues to elevate his skill sets to handle the new technology and he will have a bright future.

His mom Martha Quesada is now an electrical instructor at the GM plant and Javier can't wait to share with her the song "Find me a Maintenance Woman."

Stay as tuned we hope to post this video on SkillTV soon and who knows who else I might bounce into.

Green Movement may be looking to Greensboro

Check out this post by Tom Lassiter of Action Greensboro reporting an idea to advance a mid size town to international prominence by leveraging its name. Hopefully the leaders of the Triad work to take this opportunity to propel this concept to execution.

Friday, November 21, 2008

Royal Mail engineering for success and fighting for respect

Above is Tim Jones, director of engineering for the Royal Mail Service. He has been working feverishly to develop, and implement systems to advance the reliability performance of their machines. Below are some of the slides of his presentation given at the Marcus Evan's Enterprise Asset Management Conference. Very interesting perspectives. Alot more goes into getting the mail that most would ever imagine.

If Jay Leno or Letterman ever got to tour or visit postal services perhaps they would not be as brutal with their jokes.

Joel Leonard

Major Breakthrough against corporate apathy and ignorance toward maintenance and reliability performance-

Pass it on-- Pas 55 to be launched Nov 25th

Finally, corporations will be held up to new business standards and perhaps future regulations will be developed to help make common sense common practice and deferred maintenance issues will be worked down. Meaning that top executives will finally be held accountable not just to short term quarterly stock rates but actually leading in the development and execution of long term business sustainable processes. Hooray!!!

Above is a link to the launch to of this new standard called PAS (Publicly Available Specification) 55 . We will be discussing and sharing more details on this in future updates and videos on
The movement against the maintenance crisis is making headway! Join us and pass the word about PAS 55.

Introducing the European Maintenance Evangelist

Yes, the Maintenance Crisis is not just a US or a even just a North American problem but actually a global challenge. Wim Vancauwenberghe, on the left above, is leading the fight in Europe by serving as executive director of , and encouraging maintenance appreciation and professional development. He is working feverishly for companies to benchmark practices, instill pride in their workforce, and most importantly for executives and government leaders to view maintenance not as a cost but a value, profit contributor. Check out his blog:
One of his major contributions was organizing the 2008 EuroMaintenance Conference held in Brussels earlier this year. With over 5500 attendees from 51 countries, this event is the new benchmark for the industry worldwide.
We need more energetic resources to step up to the plate and work to prevent avoidable disasters and optimize profit performance.
Want to contribute to the fight against the maintenance crisis?
If so contact and we will gladly give you whatever support we can provide.

Wednesday, November 19, 2008

Bleep, bleep, bleep- SkillTV host almost taken out by Bike Riders in Amsterdam

Joel Leonard reports that he has lot to learn while in Amsterdam. He just learned the special markings on the sidewalks dedicated for bike traffic, the hard way.

While taking in the sites of the canals, buildings several hundred years old, modern buildings and watching ducks fish in the canals, a group of bike riders almost mowed Joel down. And he couldn't get out of the way without getting hit by the other lane of traffic that appeared out of nowhere, so he wisely just stayed put and let them move around him.

He said it was kind of wierd to get cussed out in Dutch-- as he had no idea what they said but knew what they meant.

Well, he hopes the collisions he causes at tomorrow's Enterprise Asset Management conference is the crash of new ideas against status quo and outdated business processes. And Leonard hopes not to cause too many international incidents.

Monday, November 17, 2008

Is Dubai Engineer Heaven?


Dubai is quickly becoming the tourist and conference center of the world. Believe it or not, over 15% of the worlds cranes are in Dubai building innovative structures like the ones above.

Join Joel Leonard and other Reliability leaders at the 14th Annual Middle East Maintenance Management Conference. The Petrochemical industry has been able to forge new technologies and approaches to asset reliability and performance.

Many of these same processes can be implemented in other discrete manufacturing and process industry operations.

Click on link to learn more and to register for this unique event:

Friday, November 14, 2008

SkillTV Launches an International Maintenance Renaissance

Believe it or not in Italy, they call SkillTV's Host Joel Leonard, L’evangelista della Manutenzione (The Maintenance Evangelist).
Joel says "with the struggling economies, demographic transitions and technological improvements, there is no better time in history for the world to wake up to the new realities of maintenance. With Milan being the host city that sparked the Medieval Renaissance, it is the ideal location to launch an international Maintenance Renaissance. To preserve and expand our economic capacity, we must fix it forward by waking up leaders around the world to the opportunities available with excellent maintenance and reliability programs."
So after supporting Amsterdam's Enterprise Asset Management Conference, Joel Leonard will be participating in a series of events in Milan for a Maintenance Renaissance.

He begins his visit by speaking at the Salteco Company's 60th anniversary party at the Leonardo Da Vinci Museum of Science and Technology.

Then he will be visiting several Italian factories and will be speaking to students, researchers, engineers and Italian business leaders at Intellimech-KilometroRosso. He is planning on gathering lots of videos, interviews and pictures of his travels.
Joel Leonard also stated, "We can not allow language barriers, ignorance, and apathy to continue to prevent our societies from realizing our available profit potential and we must inspire current and future engineers to help build a more reliable tomorrow as the premier engineer, Leonardo DaVinci did 500 years ago. "

Modern Day Don Quixote?

Years ago others laughed, ignored or scoffed at Joel Leonard's warnings about the Maintenance Crisis. Some of his "friends" said he was a modern Don Quixote by chasing windmills or spreading false fears like Chicken Little. Well laugh no more as Joel is about to depart to Amsterdam. No, he will not be chasing the windmills, but he will be dispelling common maintenance myths. He also hopes to learn more about Holland's Maintenance Valley, a national program to retain and attract businesses to the Netherlands.

Thursday, November 13, 2008

Want to see the new SkillTV Video?

Click on the title above to see a compilation of the EuroMaintenance Opening Remarks, interview with CEO Patrick De Groote and Senator Max Baucus' statement about the need for skilled workers.

This video will be shared with attendees of the Rockwell Automation next week in Nashville, Tennessee to give them insight on the complexities of the maintenance crisis. Plant Services Editor Paul Studebaker will be leading several round table discussions and using these videos to prompt debate.

Planting seeds to grow tomorrow's workers

In order to get future skilled workers, more of us need to invest time now with school kids. Most do not have a clue as to what opportunities are available or what they want to do for their future career.
To get more kids interested in maintenance, reliability and engineering opportunities, Joel Leonard developed a great process of attracting the masses and then spent time with the curious to address their questions and feed their interest.

Instead of bringing knicks knacks, candy and give aways like all of the other employers, Joel provided the students something they all wanted: their chance to be an internet TV star.

He set up the SkillTV video camera, projected the SkillTV logo on the wall of gymnasium and asked kids if they wanted to be on TV?

Boom! Like magic, stars lit in their eyes and then Joel said alright I will put you on but we need at least 10 kids to do a TV shoot.

Bam! The kids scrambled to get all of their buddies to join them on the Y's bleachers underneath the SkillTV logo. While they were all together and he had their full attention to explain to them the opportunities and challenges facing the maintenance, reliability and engineering sector.

Several of the kids have already expressed interest in this potential career path.

Changing perceptions face to face

Yesterday at the Randolph Career day 40 area employers shared with 8th graders from 5 area schools what careers and opportunities they have. Joel Leonard was busy working to get their attention converted from being an American Idol or sports into maintenance and engineering opportunities.

After a morning of talking to a couple at a time, he later came up with an ingenious idea that not only got all of the kids talking but also the other employers came by to learn more about

Wednesday, November 12, 2008

Hand to Hand Combat in the Fight against the Maintenance Crisis

Today Joel Leonard is participating in a county wide career day for 8th graders of Randolph County, NC. Over 1400 kids are attending and Joel is busy evangelizing to help attract future workers to this critical career path.

After talking with several he is encouraged that several could move down these career paths.

Tuesday, November 11, 2008

A family that engineers together prospers together

This is a family of engineers from nuclear, mechanical, electrical professions. This family, aka the Catapult Outlaws, loves to build catapults on the weekends. In fact their entry into the 2008 pumpkin chunking contest was designed during breaks at their church choir practice. They may be unconventional but they love designing, building and troubleshooting projects together. Their catapult will be featured in an upcoming SkillTV episode on Pumpkin Chunking.

It is amazing how much excitement and joy is generated by blowing up pumpkins. What is even greater, is that energy can be converted into interest into future engineering jobs. Stay tuned as we add more related posts.

We also encourage companies who are struggling to locate qualified engineers to sponsor events like these in order to identify potential talent.

From Russia with love and interest in SkillTV

Last week, Joel Leonard keynoted the Process Industry Reliability and Maintenance Conference produced by IDCON in Raleigh. After his session he met with several international resources in the Maintenance and Reliability sector. Above is Yerem Davtyan and Nadezha Prozhogina leaders of Datastream's St. Petersburg Russia's office. They provided some interesting insight in the repositioning of russian business of primarily serving the Russian Government to now competing in the global marketplace. To be competitive russian companies are implementing computerized maintenance management systems.

Joel Leonard looks forward to possibly visiting Russia in the future and seeing first hand some of the improvements and processes that are being implemented. Check in the future to see this interview.

SkillTV interviews US Green Building Council Leadership

In order to convert green ideals into today's reality the US Green Building Council created LEEDS Certification to benchmark and promote green building approaches. In a future episode on SkillTV main page you will be able to learn more about what Proximity Hotel in Greensboro, NC did to earn the first Platinum level certification.

Friday, November 7, 2008

What would you say to the CFO or CEO?

Imagine that you had a chance to share with top leadership your unfiltered views on the role of maintenance and how the organization could better realize maintenance's profit potential.

Here is your chance:

Joel Leonard, host and founder of is in the process of writing a book that will be marketed to MBA programs and top leadership. He is asking engineers and maintenance pros to share their views with him at and he will add selected entries in his book. His intention is that the better top leadership appreciation maintenance and reliability programs and understand the repercussions of short term focused cost cutting decisions that shrink maintenance performance, the better future leaders will be able to manage future operations.

SkillTV in the news

Maintenance: a competitive advantage?

Many businesses and now even regions and countries are beginning to rethink how they view maintenance.

Many business and government leaders are becoming increasingly aware that maintenance is much more than just a line item on a spread sheet but actually can be a competivite advantage.

We highly encourage you to download the pdf version of the Council on Competitiveness's Thrive document and share with your team some of the obstacles and opportunities in the 21st Century.

Also view the 5 part series at on the Senate Workforce Briefing where this document was rolled out earlier this year.

Tuesday, November 4, 2008

Little name but Large Resource

Names are so deceptive. You will understand if you have ever met Pete Little. As we know many of our biggest talents are moving to retirement. But not Pete, he is hanging around as long as he can and loves to develop mentees. I know firsthand as I could not do what I do now if not for receiving Pete's wisdom over the years.
If you would like to be mentored by one of the best, you can contact him at the MPACT Learning Center.
As our current workforce moves out, having talented resources that pay it forward is invaluable to future generations.

Friday, October 31, 2008

Are you certified?

The difference between a wiener and a winner is just a couple of letters.

This morning I proctored Wayne Pulliam's CPMM Exam. He passed with flying colors. However, this activity got me thinking. How many of us are or going to get certified? That is the quickest method to upgrade and advance our profession and your careers.

As we discovered recently, even the new symbol of skilled tradesmen, Joe The Plumber, does not have a license.
So that we can better fight for resources, more of us need to get certified.
Having an outside governing body ratifying that you have acheived professional qualifications can definitely open up doors and help you succeed in your current position. I have proctored dozens of pros in the past and the biggest benefit, I have seen is the boost in confidence and inner satification of knowing that you are certified pro. Plus most have seen a significant increase in their paycheck.

If interested in earning your certification, check,,, or perhaps the, especially if your company has European interests.
So go ahead drive your career. By the way, saw the vehicle above this summer in DC. Lots of wieners are inside the beltway! Ok, that is totally different blog post.
Just remember this, more money a year can buy more Belgian (Budweiser) Beer!

Wednesday, October 29, 2008

Pumpkin Chunkin Now - Future Engineers later

Above is a pic from The Great Heads of Statesville Exit Poll in 2004. We are in the process of uploading videos and pics from Friday's 2008 Exit Poll. Several of these kids got turned on about engineering and pursued their degrees from NCSU Engineering School. Although unconventional, this is a proven method of building a future workforce pipeline.

Check out the news at

Video that explains purpose of this unique event.

Sneak Peak at SMRP Exhibition

Above is Russ Kratowicz and Michael Connaughton learning about the latest predictive technologies from exhibitors of the SMRP Conference.

Fore- Warning Experts phasing out

Above is a picture of longtime proactive maintenance management proponent, Jack Nicholas. He spoke at this year's SMRP conference but announced that he is going to be phasing out to enjoy his retirement.

So not only do we no longer have skilled workers available, we are also losing our trusted resources. So as we fight the maintenance crisis, we not only need more workers, but also need more practioners mentoring with advisors.

Deferred Maintenance is not Preferred Maintenance

Russ Kratowicz, editor of points out this homemade leak collection system. While this is an ingenious response, it does not correct the problem and actually continues the potential threat for black mold and potential legionnaires disease outbreaks. Hopefully the leaders will of the Cleveland Convention Center will correct this issue soon.
After attending the SMRP banquet in the music hall, this facility is truly a historic marvel and needs better care and attention.