Above is Tim Jones, director of engineering for the Royal Mail Service. He has been working feverishly to develop, and implement systems to advance the reliability performance of their machines. Below are some of the slides of his presentation given at the Marcus Evan's Enterprise Asset Management Conference. Very interesting perspectives. Alot more goes into getting the mail that most would ever imagine.
If Jay Leno or Letterman ever got to tour or visit postal services perhaps they would not be as brutal with their jokes.